1)How much does it cost to reserve a domain name?
No fee is charged for reserving a domain name via the Accounting and Corporate Regulatory Authority (ACRA)'s BizFile system (www.bizfile.gov.sg). To use the domain name, however, your customer can go through you to "activate" the reserved domain name with WebNIC. For domain reserved after 28 December 2009, your customer can enjoy FREE for the first 2 year registration.
2)How do my customer reserve a domain name?
Your customer can now easily reserve a domain name (ending with ".com.sg" or ".sg") at the same time when they register a business, company or limited liability partnership in Singapore, electronically with ACRA via its BizFile system.
Upon successfully registering and paying for the business/company registration at the BizFile system, your customer will be immediately shown the option for reserving a domain name. To reserve a domain name:
i. First check if the domain name (ending with ".com.sg" or ".sg") user want is still available for use.
ii. If it is still available, your customer will need to provide their name, contact number and email address to confirm the reservation request. SGNIC will use this information to contact your customer should SGNIC require any clarifications.
Once your customer has successfully reserved their domain name at the BizFile system, your customer will need to "activate" the domain name with WebNIC through you as WebNIC reseller.
3)If my customer is an existing business/company. How can my customer reserve a domain name?
Your customer may approach you as WebNIC reseller to register their preferred domain name. All businesses/companies without an existing .sg domain name can enjoy Free for the first 2 year registration if the domain name is reserved after 28 December 2009.
4) Can my customer reserve more than one domain name?
Your customer can reserve one domain name for each registration of business, company or limited liability partnership in Singapore at ACRA's BizFile system.
5) How long will the domain name be reserved?
The domain name will be reserved for a period of three months. Your customer may approach you as WebNIC reseller during this period to activate their reserved domain name.
6) What happens after the reservation period?
If reservation period has ended and your customer has not activated the reserved domain name, that domain name will be available for registration/reservation by any party.
If your customer wish to, he or she can still approach you as WebNIC reseller to register for the same domain name (if it is still available) or a new domain name.
7)If my customer has forgotten whether their reservation period has ended. What should I do?
You may enquire through the Online Whois search on SGNIC's website (sgnic.sg). The "Creation Date" will show the date when the domain name was first reserved. The reservation period will end three months from the "Creation Date". Alternatively, you may approach WebNIC to find out if the reservation period for your customer's domain name has ended.
8)Do my customer has to pay after the reservation period ends?
No, there will be no penalty payment. If you wish to, your customer can still approach you to register for the same domain name (if it is not already used by another party) or a new domain name.
9)How do I activate the reserved domain name for my customers?
To activate the domain name that your customers have reserved, please login to your WebNIC partner central and perform the activation through steps below with the following documents/information:
Login to partner central > Click on "SGNIC ACRA Application" function
| (i) For Businesses: |
-Your reserved domain name |
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-ACRA Registration Number |
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-NRIC number of any of the business owners |
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| (ii) For companies: |
-Your reserved domain name (including PAC) |
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-ACRA Registration Number |
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-NRIC number of any company shareholders or directors |
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| (iii) For LLPs: |
-Your reserved domain name |
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-NRIC number of any owner OR the ACRA Registration number of
your parent company |
10)If my customer has forgotten the domain name that they have reserved. What should I do?
If your customer wish to activate the domain name, but he/she unable to recall the domain name that has reserved, you may approach WebNIC with your customer's business/company's ACRA registration number and NRIC number of the owner / shareholder / director.
11)What if my customer want to change the reserved domain name?
You may request the change through WebNIC.
12)What constitutes a qualifying trademark under the priority phase?
You will qualify for the discount as long as your customers are registered with ACRA and do not have an existing domain name ending with ".sg".
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