Please be informed that, effective from 1st Sept 2018, support phone number +65-3108 0280 will no more available.
At the future, please call +603-8996 6799 for any phone support from Mon- Fri, 9am- 6pm (GMT +0800)
Furthermore, reseller is advise to direct call aforementioned number to contact us instead of general line +603-8996 6788 for operator assistance. In future, the operator will not able to forward the call to WebNIC Support anymore.
As the earlier e-mail regarding GDPR compliance, all domain for .com & .net will default to Whois Privacy subscription.
However, reseller is able to unsubscribe the Whois Privacy via WebNIC panel upon domain owner consent.
Apart from that, WebNIC will announce ICANN RDAP (Registration Data Access Protocol) shortly in a separate notice after ICANN announce the appropriate profile where search capabilities are permitted and offered.