Announcement: June 2018


WebNIC June 2018 Update

Reseller Panel Account Unlock Note

In normal circumstances, Partner(s) account will be locked after 3 times failed login attempts.

Kindly be informed that your account will be unlocked after approximately 30 minutes, provided there is no other login attempts within these 30 minutes, or else it will continue to be locked and the counter will reset.

We would highly recommend you to proceed retrieving your login information via below steps after the failed login attempt(s):-

1. Visit our retrieve password page at
2. Fill in Partner ID: [webcc-xxxxxx], username and user email address accordingly
3. Click Submit
4. The login information will be send to your user email address

Please be patient when the account is locked. While waiting, partner is advised to retrieve your login information to ensure that the account would not be locked again.

.TRAVEL Registration Requirement Update

Good news!! Please be informed that starting from 31st July 2018, .TRAVEL domain’s registration does not require UIN (Unique Identifying Number) anymore!

Reseller may proceed the registration of .TRAVEL domain name(s) as usual registration process.

However, WebNIC would wish to highlight that by proceeding with.TRAVEL registration, reseller acknowledged that the registrant is engaged in or plan to engage in activities related to the travel industry.

Registrant Panel (WAM.MANAGE.NAME) Revamp

Woohoo~ We are pleased to announce that we have launched a new interface of our registrant panel (WAM Panel)!

User(s) may now sort out the domains’ information and extract the domain list report accordingly.

We hope this revamp could provide user with a better experience.

End of Sale (“EOS”) of the GeoTrust Anti-Malware Scanning Services

On 31st May 2018, due to the structural and sourcing changes in Symantec, it had resulted in End of Sales of the GeoTrust Anti-Malware Scanning service (both the Malware Scan and Basic Malware Scan).

WebNIC had separately informed all reseller(s) who currently owned the product with us. For the replacement of anti-malware scanning service, reseller may refer to WebNIC new launched service [SITELOCK] for a better service coverage with competitive price.

Renewal Notice for Domain Name

This is a gentle reminder to reseller, according to ICANN policy, all gTLD’s and new gTLD’s are compulsory to deliver renewal notice for 1 Day After Expiration, 5 Days Before Expiration and 30 Days Before Expiration to domain registrant.

Only ccTLD’s is allow to exclude the 1 Day, 5 Days and 30 Days renewal notice reminder. Therefore, if you have untick in reseller panel for the renewal notice, the exclusion will not include gTLD’s and new gTLD’s.

SGNIC: SingPass/CorpPass 2FA on [email protected] & RegistryLock Portal

We would like to keep you informed that from 20th July 2018 onwards, SG domain Administrative Contacts who login to SGNIC’s [email protected] & RegistryLock Portal via SingPass and CorpPass will require the use of their SingPass/CorpPass Two-Factor Authentication i.e. SMS or OneKey Token one-time password (OTP). This is registry “SGNIC” effort to further enhance the security of domain online identity and transactions.

Any queries from registrants or Administrative Contacts on this, partner could direct them to SGNIC customer support [email protected] for more information.

*Terms & Conditions apply.

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