Reseller Transfer

What is reseller transfer?

Reseller transfer is a process to transfer domain name within WebNIC’s reseller which was registered under WebNIC as sponsoring registrar. If the domain name was registered within different registrar, partners may initiate a registrar transfer process, partners may refer to “Registrar Transfer” FAQ for more information.

What are the domain suffixes that WebNIC allow for a reseller transfer?

Currently all domain suffixes manage under WebNIC are allow for a reseller transfer.

Under what circumstances, domain name is eligible for a reseller transfer?

  • Domain name has not expired, or expired for not more than 20 days;
  • Domain name must be in Active status;
  • Ensure that the domain admin email address is valid and up to date.

How do I initiate a reseller transfer?

  • Login to Partner Central;
  • Under Domain Manager section;
  • Click on Reseller Transfer Request;
  • Enter the domain name then follow the steps to transfer the domain name.

Do I need to obtain the authorization information for a reseller transfer?

A reseller transfer request does not require authorization information.

How the whole Reseller Transfer process is goes through?

  • Initiate the reseller transfer request via Partner Central by follow the steps provided in Question 4;
  • A reseller transfer authorization email “Reseller Transfer request for <Domain name> – Request Registrant Approval” will be sent to the domain administrative contact’s email address for transfer confirmation;
  • Domain administrator has to read and approve the transfer request within 3 days;
  • If the domain administrator does not approve the transfer within duration given, the transfer will be auto-cancel;
  • A reseller transfer will require 1-4 days to complete;
  • To expedite the process, registrant may contact the losing reseller to approve for the transfer request;
  • Notification email will be sent to partners and registrant on the transfer status.

How long does it takes for a reseller transfer?

A reseller transfer process will require 1-4 days to complete.

How much does it takes to transfer a domain name?

There is no transfer fee will be charged when partners initiate a reseller transfer, however, partners account will be deducted for one year’s renewal fee as a domain name will be renewed for one year upon transfer completion.

How do I check the reseller transfer status?

  • Login to Partner Central;
  • Under Domain Manager section;
  • Click on Reseller Transfer Status.

Can I cancel a reseller transfer and how do I cancel it?

  • Login to Partner Central;
  • Under Domain Manager section;
  • Click on Reseller Transfer Status;
  • Select Cancel and Submit the request

My client did not receive the reseller transfer authorization email, how do I resend the authorization email?

  • Login to Partner Central;
  • Under Domain Manager section;
  • Click on Reseller Transfer Status;
  • Select Resend and Submit the request